How do I make booking changes?

For help navigating changes and your eligibility, please visit here

What are my options?


Purchase Modifly during the booking process. This provides the option to change the time and/or date of your flight within our current schedule. Learn more about Modifly here

Travel Insurance

Swoop partners with Chubb Insurance to offer travellers optional coverage, so you can have a worry-free vacation. Travel insurance is available to purchase either at time of initial booking or through Manage my bookings. Learn more about travel insurance here

COVID-19 Travel Insurance 

Effective October 15, 2020, we’re pleased to include no charge COVID-19 travel insurance coverage for our international travellers until April 24, 2021. Fly confidently to international destinations (including the U.S.) with insurance that is automatically added to your booking.

Heads up: this coverage is for COVID-related medical expenses, and does not cover non-COVID related health issues and pre-existing conditions. See more details here.

You can find more information during the coronavirus outbreak here