We always take the health and safety of our travellers very seriously. In response to the current Coronavirus (COVID-19) outbreak, Swoop has taken additional precautionary measures to expand and increase the frequency of our aircraft sanitization.  

We are continuing to clean with our approved products, including Sanicide (disinfectant) for galleys and lavatories, along with Celeste 8500 for all-purpose cleaning. In addition to these cleaners, we have two disinfecting products to our arsenal: hospital-grade Clorox Wipes and Spray. 

These new products are used on tray tables as well as general seating areas to ensure all guest contact surfaces are thoroughly disinfected. The Clorox and Sanicide products are used to accomplish the cleaning of our galleys, lavatories, tray tables, seat armrests and headrests, seatbelt buckles, the PSU panel, overhead bin door latches and lavatory door handles. 

In the air, our aircraft are equipped with state-of-the-art HEPA filters, which are similar to those used in hospitals. These filters achieve a viral and bacterial removal efficiency of greater than 99.99 percent. These aircraft also introduce fresh air into the cabin every two to three minutes. 

We are continuing to monitor the situation closely and will take the proper precautionary measures to protect our travellers as best we can. Additionally, masks and temperature checks are mandatory prior to boarding.

We appreciate your patience and trust while we continue to bring ultra-low fares to Canadians and get them where they need to go.