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We know what you are about to ask and we have you covered.
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When do I add my passport information to my booking?
You can add your passport information online during check-in starting 24 hours before your flight.
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What terminal do you fly out of in Toronto?
We fly out of terminal 3 in YYZ.
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How do I get a gate pass?
Lend a helping hand! Gate passes are available for domestic travellers who need help being escorted through security to the gate. Please chat with a Swoop r...
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What terminal do you fly out of in New York (JFK)?
We fly out of Terminal 1 in New York at John F. Kennedy International Airport. Click here for a map.
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What terminal do you fly out of in Chicago?
We fly out of Terminal 5 in O'Hare International Airport (ORD) in Chicago. Visit here for a map.