For flights, visit Manage My Booking at flyswoop.com or the Swoop app.
For hotels, please contact Expedia at 1-587-441-1001.
Press 2 for Getaways, then press 3 to update the lodging portion of your booking.
For flights, visit Manage My Booking at flyswoop.com or the Swoop app.
For hotels, please contact Expedia at 1-587-441-1001.
Press 2 for Getaways, then press 3 to update the lodging portion of your booking.
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If you would like to speak to a Swoop agent there is a fee of $15 plus applicable taxes for new reservations or to change your existing reservation.
Swoop Contact Centre:
1-587-441-1001
Monday to Friday: 6AM – 6PM (MST)
Saturday, Sunday & Holidays: 6AM - 4PM (MST)
TTY for hearing impaired: 1-587-441-1009
Monday to Friday: 6AM – 6PM (MST) Saturday, Sunday & Stat Holidays: 6AM – 4PM (MST)
Travellers with disabilities experiencing difficulties accessing FlySwoop.com:
Call: 1-587-441-1001† Monday to Friday: 6AM – 6PM (MST) Saturday, Sunday & Stat Holidays: 6AM – 4PM (MST) Email: disabilityassistance@flyswoop.com
†The contact fee will be waived for travellers with disabilities.
Canadian Transportation Agency
Ottawa, Ontario K1A 0N9 Toll free: 1-888-222-2592 Website: https://www.otc-cta.gc.ca/eng/fly-smart
U.S. Department of Transportation
Aviation Consumer Protection Division, C-75 1200 New Jersey Ave, SE Washington, DC 20590 Website: https://www.transportation.gov/airconsumer