Booking a flight
Flight changes and cancellations
Swoop Getaways and partner bookings
We know what you are about to ask and we have you covered.
How many bags can I fly with?
You can fly with a maximum of four checked bags, one carry-on and one personal item. For dimensions, prices and examples click here.
How much does it cost to add a checked or carry-on bag?
Pricing varies depending on when you have purchased the bag and the type of bag. Your best bet is to purchase at the time of booking. Click here for more...
What is the max weight for a carry-on bag?
There is no maximum weight for carry-on bags, however, there are maximum dimensions: 52cm x 23cm x 38cm (21” x 9” x 15”). Examples include small suitc...
Do I have to pay for a carry-on bag?
Yes. More information about carry-on baggage sizes, weights, and fees are available here.
What is a personal item?
It is one small bag that all travellers can bring on for free. Think small backpack, purse, or laptop case. Your personal item must fit under the seat in fr...
Can I bring a personal item for free?
Yes. Please note, a personal item must fit under the seat in front of you. Max size: 41cmx15cmx33cm (16”x6”x13”) Examples include purses, laptop bags, bri...
When can I add bags to my booking?
To get the best price, purchase them online before you get the airport. More information about when to purchase bags is available here.
What sporting equipment can I bring with me?
When adventure is calling, you may need more than just your regular suitcase. Check out Swoop's sporting goods guide here. An overweight bag fee of $10...