Booking a flight
Flight changes and cancellations
Swoop Getaways and partner bookings
We know what you are about to ask and we have you covered.
Does Swoop provide access to travel insurance?
Does Swoop provide access to travel insurance? You bet! Swoop partners with Chubb Life Insurance Company of Canada to offer travellers optional coverage, s...
How do I purchase Chubb's travel insurance through Swoop?
Travel insurance is available to purchase either at the time of initial booking or through Manage my bookings. Please note, Chubb's medical Insurance ca...
What do I do if I change my travel plans?
If you purchased Emergency Travel Medical Insurance and the length of the trip has changed (e.g., from 4 days to 5 days), you are required to call Chubb at ...
Can I cancel my travel insurance?
You may cancel your policy for a full refund within 10 days of purchase provided it is prior to your scheduled flight and a claim has not been incurred. Aft...
Are group booking eligible for travel insurance?
Group bookings are not eligible for the above insurance products. Please check with your group bookings representative for options.