Please check here for amended policies during the COVID-19 pandemic. 


No flight cancellations are permitted except within 24 hours of booking but more than 7 days from departure.


The respective hotel cancellation policy will apply to the hotel portion of your booking. For the hotel portion of your booking, visit here and enter your Expedia itinerary and email. Your itinerary is 14 digits (different from your Swoop reservation number) and is located on the confirmation email you received from Expedia.