ModiFly can be redeemed through Manage My Booking - login using your reservation code and last name up to 24 hours prior to departure of the original flight. You must add ModiFly for free during initial booking or add it to your booking for free through Manage my Booking more than 7 days before departure in order to redeem it.

ModiFly only applies to date and time changes. ModiFly cannot be used to change a flight to a different destination, and is not applicable to change passenger names.

If any fare difference exists between the originally purchased flight and the new flight selected, the following may apply:

  • If the fare on the new flight is higher than the fare paid at the time of booking, travellers must pay the difference in fare.

  • No credit or refund will be issued if the fare on the new flight is lower than the fare paid at the time of booking.

  • The new flight must be confirmed at the time of redemption for all travellers.

Optional Swoop extras purchased at the time of booking such as seat selection, checked baggage, carry-on baggage and advanced boarding will transfer to the new flight if available. For more information, see the travel terms and conditions.

For travellers who have purchased a seat for an infant, all ModiFly terms apply for the infant's seat. ModiFly cannot be redeemed should the infant capacity limit be reached on the new flight.