As of November 30, 2021, travellers departing from any Canadian airport will be required to upload or scan their proof of vaccination QR Code during check in.  

How to get your Canadian COVID-19 proof of vaccination

About the Canadian COVID-19 proof of vaccination

To board your flight if you’re 12 years of age plus 4 months, or older, you must:

  • be fully vaccinated with accepted vaccines
  • be ready at any point in your journey to show your official proof of vaccination
  • have received your second dose at least 14 full days prior to the day you travel
  • have no signs or symptoms of COVID-19
  • wear a mask


Can you tell me what the exceptions are to travel without being fully vaccinated?

As this is a Government of Canada mandate, please visit for the most up-to-date information, including the limited options for exceptions to this new policy.

I have Swoop credits and do not support this requirement for travel. Can I get a refund?

Swoop credits are non-refundable; however, if you have a friend or family member in mind, you can book a flight for them, using your credits. You can visit, log in to your profile and complete the booking for the new traveller using your credits at the payment screen.

How am I going to show proof of vaccination?

The Canadian COVID-19 proof of vaccination is a reliable way for Canadians to show COVID-19 vaccination history when you travel, and has all the necessary information for domestic and international trips.

If you plan to show your proof of vaccination on your phone, we recommend you carry a back-up paper copy during your travels in case of difficulties (e.g., power failure of your device).

I am not/do not plan to get vaccinated, will I be getting a refund?

Travellers can choose to cancel their ticket and forfeit their funds. No credits or refunds will be applied. 

What if I have a connecting flight?

Fully vaccinated Canadian citizens, permanent residents, and persons registered under the Indian Act will be able to take connecting flights or board a train after entering Canada.

Canadians, permanent residents, and persons registered under the Indian Act who don't qualify as fully vaccinated can’t take a connecting flight.

New permanent residents and resettling refugees who don’t qualify as fully vaccinated will be allowed to travel onward in Canada in order to get established.

If you’re a foreign national permitted entry into Canada without qualifying as fully vaccinated, you may take a connecting flight that is scheduled to depart within 24 hours of the departure time for your flight to Canada. Foreign nationals authorized entry into Canada can continue to their final destination using their valid pre-entry molecular test as long as the scheduled departure time of their domestic flight is within 24 hours of the departure time for their flight to Canada.

What is the process for reviewing approved medical exemptions?

Please check here for more information. 

For more FAQs please visit