COVID-19
Booking a flight
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Flight changes and cancellations
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Swoop Getaways and partner bookings
Travel insurance
Flight changes and cancellations
We know what you are about to ask and we have you covered.
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How do I get flight cancellation documentation for my insurance claim?
Please send us a message on social media and we will provide you with the necessary forms. Please include your name, address, email and flight details for f...
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Can I change the name on my ticket or transfer it to someone else?
As noted in our terms and conditions, flights are non-transferable. This means that we are unable to change the name on your booking to a new traveller. ...