Can I change or cancel my travel plans due to COVID-19?
Do you have upcoming travel scheduled?
If you purchased ModiFly at time of booking, you may be eligible for a one-time change of time or date. Learn More
If you are within 24 hours of making a booking and more than seven days from departure you can cancel at no cost.
Under our standard change policy, changes being made 3 days (72 hours) or more from departure, and less than 7 days from departure, incur a fee of $150 per passenger per segment not including taxes . For changes being made 7 days (168 hours) or more from departure, changes incur a fee of $100 per passenger per segment. No changes are permitted less than three days (72 hours) prior to departure and change fees are non-refundable.
Did you receive an email from Swoop about a schedule change of three hours or more to your flight?
Do you have an existing flight credit?
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