How do I make booking changes?

For help navigating changes and your eligibility, please visit here

What are my options?


Add Modifly at no cost during the booking process. This provides the option to change the time and/or date of your flight within our current schedule. Learn more about Modifly here

Change the time and/or date of your flight for $0

You asked, we listened. Change your existing flight scheduled between April 26,2021 and May 25,2021 for $0 by logging into Manage My Booking and choosing the change button. Any difference in fare still applies and changes must be done a minimum of 72 hours before travel. 

Travel Insurance

Swoop partners with Chubb Insurance to offer travellers optional coverage, so you can have a worry-free vacation. Travel insurance is available to purchase either at time of initial booking or through Manage my bookings. Learn more about travel insurance here

COVID-19 Travel Insurance 

Effective October 15, 2020, we’re pleased to include no charge COVID-19 travel insurance coverage for our international travellers until April 24, 2021. Fly confidently to international destinations (including the U.S.) with insurance that is automatically added to your booking.

Heads up: this coverage is for COVID-related medical expenses, and does not cover non-COVID related health issues and pre-existing conditions. See more details here.

You can find more information during the coronavirus outbreak here