COVID-19
Booking a flight
Baggage
Flight changes and cancellations
Seat selection
Check in
Tech help
On board
Accessible services
Swoop Getaways and partner bookings
Travel insurance
Helpful Hints
We know what you are about to ask and we have you covered.
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Top FAQs for Travellers
For FAQs related to COVID-19 and updated policies, please visit here. How many bags can I fly with? You can fly with a maximum of four che...
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What can I bring in my carry on?
You’re gearing up for your trip and it’s time to pack your carry on! First off, decide what you will need to stay entertained, comfortable, and relaxed for ...
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Travelling with your family
Swoop’s ultra-low fares make it easy to bring your whole family on an adventure! Pack up and head towards the sunset – or at least to visit grandma – and ta...