COVID-19
Booking a flight
Baggage
Flight changes and cancellations
Seat selection
Check in
Tech help
On board
Accessible services
Swoop Getaways and partner bookings
Travel insurance
COVID-19
We know what you are about to ask and we have you covered.
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What are my options if I want to make changes to my Swoop Getaway package?
For the flight portion of your booking, please see our change guide here. For the hotel portion of your booking, visit here and enter your Expedia itin...
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I'm concerned about booking a flight or trip, what can I do?
There's a lot to be aware of when travelling right now and we understand it can feel overwhelming. COVID-19 has changed many things, but it hasn't c...
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How can I protect myself from the virus while travelling?
Human Coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through: respiratory droplet...
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How do I use my credit received during the COVID-19 pandemic?
How can I redeem my credit? To redeem your Swoop Credit, the booking must be made by the traveller whose name the Swoop credit is issued. Bookings ca...
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What are my options to book if there is a lockdown or restriction?
Book with $15 ModiFly We’ve got you covered. For a limited time, add ModiFly for only $15 during booking for the ability to make a change to your fl...
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Do I need a COVID-19 test to travel?
There are different requirements depending on where you are departing and arriving. Please visit our Travel Ready Hub for up-to-date information and requir...